SRB POS integration for restaurants in Sindh — how it works

The Sindh Revenue Board (SRB) asks restaurants covered by its POS rules to link their point of sale to SRB, so that every bill is reported as it is made. We file real restaurant invoices with SRB every day, so this guide is written from the counter's side: what actually happens, and what goes wrong.

This is a practical explanation, not tax advice. Which restaurants are covered, and the rates they charge, are set by SRB — check SRB's current notifications and its FAQ for your own business.

What happens on every sale

1. The cashier completes the sale and takes the money.
2. The POS sends the invoice to SRB — the sale value, the tax and the total.
3. SRB replies with an SRB invoice number.
4. The receipt prints with that number and a QR code the customer can scan to check it.

When the system is working properly the cashier does nothing extra. The whole exchange takes a second or two.

What the receipt shows

Alongside the usual invoice details — business name, NTN, items, tax and total — an integrated receipt carries the SRB invoice number and SRB's QR code. Many restaurants also print SRB's logo beside the code so customers recognise it.

SRB's FAQ also says that pre-payment bills and "kutcha" bills are not allowed through the SRB POS system. The bill the customer receives should be the real, reported invoice.

Who is covered

SRB's FAQ says POS integration applies to restaurants covered by its special procedure for online integration. Lists published elsewhere mention hotel restaurants, franchises, multi-branch restaurants and mall outlets, but the authoritative answer is SRB's own notification — if you are not sure, ask SRB or your tax adviser.

Things that actually go wrong (and what your POS should do)

From filing restaurant invoices with SRB every day, these are the problems that actually come up:

SRB's server does not answer. It happens. The sale must still complete and the receipt must still print — you cannot keep a customer waiting on a government server. What matters is that the unfiled invoice is visible, so somebody can send it again with one tap, rather than silently never being reported.

The internet is down. The till should keep selling and send the invoice when the connection is back. A reprint should then carry the SRB number.

One bill, two tax rates. SRB's system takes a single tax rate per invoice. A bill mixing a taxed dish with a zero-rated item cannot be sent as one invoice at one rate. Good software tells you so rather than quietly inventing a rate.

A wrong rate. Rates change. You should be able to edit the rate yourself, per branch, the day it changes — not wait for a software update.

Branches in two provinces. A chain with outlets in Karachi and Lahore files with SRB for one and PRA for the other. Your POS must set the authority per branch.

What to ask before you choose software

• Is the SRB integration live with real restaurants? Ask to see a real receipt.
• What happens when SRB does not answer, and where do I see unfiled invoices?
• Does it keep selling offline?
• Can I set the rate and the authority per branch?
• Does the tax report match what was filed with SRB?

How Sellify does it

Restaurants in Sindh file every sale with SRB through Sellify today. The SRB number, QR code and logo print at the foot of the receipt; an invoice SRB did not answer shows on the Orders screen with a button to send it again; and the till keeps selling when the internet does not.

See SRB integrated POS and POS software in Karachi, or book a demo to ring a real sale on your own menu.