Money and the account
Billing
Menu: Billing · Who: company owner only
Your plan, what it costs at your size, and every invoice we have raised.
What you see
| Plan | Which plan you are on, and whether you are on trial, active or payment-due |
| What it allows | Branches, users and tills. A till past your plan's number is refused when it is approved, not hidden |
| Branches | How many you use out of what the plan allows |
| Users | The same for staff |
| Outstanding | What is unpaid right now |
Under that: your invoices, the plans priced at your current size, and a How to pay panel.
How a plan is priced
A plan charges both ways at once: a base price for the company, plus a price for every branch past the ones the plan includes.
Pro — Rs 6,000/month, 3 branches included, Rs 1,500 per extra branch
Five branches → 6,000 + 2 × 1,500 = Rs 9,000 a month
The Next charge box breaks it into base and branches so there is no surprise.
Paying
We collect by bank transfer, and a person confirms it:
- Transfer the invoice amount to the account shown in How to pay.
- Quote the invoice number (
SUB-2026-0001) as the payment reference. - Press I've paid on that invoice and enter your bank's transaction reference.
- We check it against our statement and mark it paid. The invoice stays Unpaid until we do — your reference is a claim, not a payment.
Trial, grace and suspension
- A new company gets a 14-day trial.
- When the trial or a paid period runs out you enter a grace period (7 days by default): the till keeps working and a banner appears on every admin screen.
- If grace runs out, the company is suspended — nobody can sign in until a payment is recorded.
We do not cut a shop off mid-service; that is what the grace window is for. But do not leave it to the last day.
What you cannot do here
Changing your own plan, status or trial dates is not something the screen hides — the API refuses it. Ask us and we will move you; the new rate applies from the next invoice.
Who can do what sets out the rest, role by role.