Selling more
Your own online store
Menu: Setup → Online store · Who: owner (a branch manager may pause their own branch)
Your own ordering website: customers pick delivery or pick-up, choose their area, browse your menu, and place an order that rings on your tills like a phone order. The menu, the prices and the offers on it are read straight from your catalog, so the website can never show a price your till would not charge — change a price on the Products screen and the website has it the moment somebody opens it.
The online store is a module. If you do not see Online store under Setup, ask us to switch it on for your company.
How an order reaches you
- The customer chooses Delivery (and their area) or Pick-Up (and the branch).
- They add dishes — sizes, options, deal choices and a note, exactly as your menu offers them.
- At checkout they give their name, phone and (for a delivery) their address. They pay cash on delivery, or when they collect.
- The order lands on every till in that branch with the new-order alarm, marked Online store. Somebody presses Accept; that is when the kitchen ticket prints.
- A delivery goes on the dispatch board like any other: assign a rider, send it out, mark it delivered, and take the money when the rider is back. A pick-up is paid at the counter when it is collected.
The customer gets a page that follows the order: placed → being prepared → on the way → delivered. It reads your order as it moves — nobody has to update it by hand.
Reject on the incoming order cancels it, with a reason, exactly as for a phone order.
Setting it up
Open Setup → Online store.
| Section | What it does |
|---|---|
| The store | Taking orders online opens or closes the whole store. Store name in the address is what our website app is told to show. Your own domain is your address, like jajisbistro.pk. |
| Branches | Stop taking online orders at one branch for a while — a swamped kitchen, a power cut. The rest of the store keeps working. |
| Look | The colours of your website: buttons, highlights (the category bar and the offer badges), the page background, and the text on buttons. Your logo is the company logo from Settings. |
| Template | How the whole page is laid out. Classic is a light page with your background colour. Pizza is a dark poster-style page: a big pizza with ingredients floating round it, your dishes in round photos, deals as posters, and your first dish with a badge shown large. It uses your button and highlight colours but always a dark background. Slice is a dark, app-like page: a row of icons down the left (a bar along the bottom on a phone), sliding banners, category buttons that follow the menu as it scrolls, and dishes asked about in numbered steps of pictures. Your customers can switch it to light. It also has a Hot deals page (every dish an offer brings down, with the offer's last day), an Our outlets page and a menu-pictures page. Ordering, the cart and checkout work the same in all three. |
| Banners | Up to six wide pictures that slide across the top (about 1400 × 570). |
| Category banners | A wide picture above each category on the menu. A category with none shows its name. |
| Popup and printed menu | Used by Slice. The popup is one square picture shown over the menu once per visit, closed with a tap. The menu pages are your printed menu as pictures (up to twelve) that customers can read and download. |
| Badges on dishes | A word on a dish's card — Popular, Hot Selling, Kids Favourite, New. |
| Words and links | Your tagline, the "about us" box above the footer, the phone, email and address shown on the website, a WhatsApp button, your Instagram, Facebook and TikTok links, and — if you have your own app — its Google Play and App Store links (Slice shows a download block). |
Press Save at the bottom. Pictures are saved the moment you upload them.
Where the areas, charges and minimums come from
The areas a customer can pick are your delivery areas (Setup → Areas), with each area's own charge, promise and minimum order. An area belongs to one branch, so the area decides which kitchen makes the food. A cart below an area's minimum is told how much more to add.
Offers on the website
A campaign that is running (Promotions → Campaigns) applies to website orders the same way it applies at the till. A percentage campaign with no minimum order is shown on the menu cards as a struck-through price and an % OFF badge, the offer price written to the rupee the way a menu writes it. A cash bill is rounded to the rupee exactly as at the till. If two campaigns fit a cart, the customer gets the one worth more to them. Customers can also type a promo code in the cart.
Your store's address
The top of the screen says Your store is at … — for example
https://burgerhub.sellify.store, made from the Store name in the address. It works
the moment Taking orders online is on. Copy gives you the link to share and
Open shows the store as a customer sees it.
Your own domain
Buy the domain (or use the one you have) and point it at Sellify — we will tell you the address to point it to, and we set up the certificate. Then type the domain under Your own domain. The store's own address keeps working beside it: once customers are reaching your store through your domain, anybody who opens the old address is sent on to your domain automatically. Under the domain box Sellify tells you where it stands — waiting (your domain does not point to Sellify yet), working, or nobody for a week (check it still points here; customers are kept on your store address meanwhile). If your domain already runs another ordering site, that site stops the moment the domain is pointed at Sellify, so try your store on its own address first.
What the online store does not do (yet)
- No card payments online. Customers pay cash on delivery or when they collect.
- No customer accounts or saved addresses. The website remembers the last name, phone and address on the customer's own phone.
- No separate online prices. The website charges your menu prices; use a campaign to give online customers a discount.